Solby Privacy Policy
Last updated: 3 November 2026
What stays on your device
Everything you type or create in Solby, including task names, goals, subtasks, session history, reflections and settings, is stored only on your device. We never receive it.
What we collect
Solby sends anonymous usage events to help us understand which features work and where people get stuck. These include:
- App activity: for example, that onboarding was completed, a timer was started or finished, how long it was planned for, whether it ran over, and which settings were used. Never the text of your tasks or goals.
- A random install identifier: created by the app so we can tell that the same install came back, without knowing who you are. It isn't your name, email, phone number or Apple ID, and it isn't the advertising identifier.
- Device information: device model, iOS version, app version and language.
- Approximate location: country and city, estimated from your IP address by our analytics provider. We don't use GPS or request location access.
None of this is linked to your identity.
Who processes it
Usage events are processed by PostHog, our analytics provider, on servers in the United States. PostHog processes the data on our behalf and doesn't use it for its own purposes.
What we don't do
- We don't sell or share your data with advertisers or data brokers.
- We don't track you across other companies' apps or websites.
- We don't show ads.
- We don't record your screen.
Feedback emails
If you email us, for example through the envelope button in test versions of the app, we receive your email address and whatever you choose to write, including the app version and device model the app adds to the message. We use it only to read and reply to your feedback.
How long we keep it
Anonymous usage events are kept only as long as they're useful for improving Solby. Feedback emails are kept as long as needed to follow up on them. You can ask us to delete either at any time.
Your choices
- Deleting the app removes everything it stored on your device.
- To ask about or delete data related to you, email us. Because the data is anonymous, it helps to tell us roughly when you used the app and on which device.
Children
Solby isn't directed at children under 13, and we don't knowingly collect data from them.
Changes
If this policy changes, we'll update this page and the date at the top.
Contact
Email hello@solby.app.